Zoho Free CRM, Hubspot, Bitrix24, CiviCRM, EspoCRM are the free personal contact management software of 2021.
Nothing can be worse than talking to a prospect (who you thought was ready) only to find out the prospect doesn’t have any idea about the products you’re pitching to them. Oops! You missed a chance to close a deal.
Often this happens with those sales teams that don’t collect and store their contacts wisely which is true in both B2B and B2C sales. Everyone who deals in sales is aware of the fact that it takes multiple touchpoints to convert a lead into a client and this is based on the rationale when someone isn’t aware of the products then how they can buy from you.
Thus, it’s of utmost importance for you to keep all your contacts properly organized so that later you can quickly refer to them without getting confused. Now, you must be wondering in such situations what can be done? It’s pretty straightforward, use Contact Management Software.
But how will you find the best customer management software for you?
Well, you’ve landed at the right place. Here in this write-up, we’ve compiled a list of the best free personal contact management software for small business. With that said, let’s move forward.
What is a Contact Management Software?
A contact management software is a tool that enables you to make an entry for each contact of yours with full-fledged details including the prospect’s name, email address, phone number, current job, age, and likes. This tool arranges all the information in such a way that it’s easy as well as uncomplicated to find contact entries in the future.
There are plenty of other features too which are offered by different contact management software like track system of the interactions between the business and prospect, ability to schedule, organize client meetings with the help of a calendar, and more. Using customer management software becomes imperative when you have many contacts to sort out or multiple people need access to this data.
Many organizations use Customer Relationship Management (CRM) in the place of Contact Management Software too as CRM tools offer additional features along with contact management functionality.
Which software to use to manage personal contact?
There is a wide variety of software in the market but which one is best for you will depend on your needs and requirements. When you’re aware of what you want, it becomes relatively easier to select one. Here, we have shared the best personal contact management software for you. Keep reading on!
1. Hubspot CRM
Hubspot is a strong free CMS with many accessible tools to improve your sales cycle from the beginning to the end. It provides easy activity logging to help you in checking where your contacts are standing in the sales funnels and thus your sales team doesn’t mix any potential clients by giving them old information which can further confuse the prospect. With Hubspot CRM, the contact management tasks you can perform for free are apparently endless.
Hubspot’s free personal contact management software is an outstanding stepping stone toward more diversified and growth-focused contact management. When your business prospers you can upgrade to any of their paid CMS plans.
Bitrix24 is a huge and comprehensive platform of services that has CRM as a part of it. The Bitrix24’s CRM is sales-focused and can work with the sales funnels and pipelines effortlessly, providing a wide range of features for automation and connecting with marketing operations. It does a phenomenal job when it comes to handling the sales funnels the contacts go through. You can shuffle multiple sales funnels at a time and can automate them so you don’t have to manually update them constantly.
Bitrix24 is the free personal contact management software that generously provides free account support to unlimited users and gives 5GB storage when you need more storage, upgrade to its Plus account.
CiviCRM is a strong, web-based CRM system developed by and for NGOs and non-profit organizations. It is backed up by thousands of people from all over the world. It is fully expandable and customizable software. The adjustability of this platform is next level. You can customize it as per your liking and needs and the features they are providing are unbeaten. You can use this software with any kind of data, it works perfectly fine. CiviCRM blends well with WordPress, Drupal, Backdrop, and Joomla.
It has a free as well as paid version. If you’re just starting with Contact Management try its free version and later you can upgrade to its paid ones.
4. Zoho Free Contact Manager
Zoho Free CRM Software is developed by keeping in mind simplicity and reliability. It doesn’t matter whether you’re a small, mid-sized business or a fully grown organization, Zoho has something for everyone.
A single dashboard amalgamates all your data points to help you in making judicious decisions at a glance and managing everyone on your listing. You can easily add your preferred tags to contacts to help you in finding them later quickly, look at the expected revenue stats, and check all the pending tasks.
Zoho helps you in closing sales deals by arranging follow-up sessions and then closely keeping track of the results and that’s in an intuitive dashboard. Zoho also has its virtual assistant named Zia Voice like Alexa, Siri, Cortana. Isn’t that cool?!
EspoCRM is a free self-hosted, open-source CRM that enables you to see, enter and analyze your business’s relationships with its customers and partners. You can customize it as per your business. Espo CRM is a very simple CRM tool, the menu is straightforward, with no unnecessary complications. It also offers intuitive features to its customers along with document storage, Calendar/reminder system, internal chat integration, and marketing automation.
Like CiviCRM, EspoCRM is a free CRM software to use. If you resonate with this software’s features, go ahead and try it. After all, it’s FREE.
Insightly is another one of the best personal contact management software and can integrate with almost 40 different apps like Box, Evernote, Slack to collect data.
This tool emphasizes business relationships and can assist in finding hierarchies at organizations, and creating relationship maps which can later aid to improve sales through tools like automatic tracked emails and automated lead management.
Insightly can deliver emails in bulk to customers and inform the sales team when the sent emails are opened by the contacts, and its feature to link emails and other records to the database contacts so you can create a visual print of the organization’s structure, which enhances the conversion rate and opens doors to more prospecting isn’t less than a cherry on the cake.
Pipedrive is a simple to use software that is loved not just for the broad list of CMS tools it provides but because it creates the entire sales and contact management process very straightforward and visually appealing. Its email integration tool also enables users to trace sales conversations with prospects.
Pipedrive is an extremely intuitive software that smoothly automates and updates sales calls and contact tasks. It has an easy drag-and-drop feature and the simple approachable interface makes it a flexible and usable software. It offers many tools for robust contact management such as lead pipelines, task automation, and smart lists that chase the last time a prospect was contacted.
8. Salesforce CRM
Salesforce CRM provides campaign and lead management features that allow you to supervise contacts at every step using the sales funnels. This software boosts the efficacy of daily tasks, so you never get hit unexpectedly by lost sales or miss the opportunity to build a relationship. It does all of this by providing the tools to develop a great contact management base which means email responses, contact history, survey answers, and all.
Not only this, but Salesforce makes it simple to get together with everyone in your business. You have the option to share analytics, insights, documents, comments, sales history, and any important data pertinent to your ROI.
Every contact management software provides different features to its customers, now it’s up to you what you want from it. Zoho Free CRM, Hubspot, Bitrix24, CiviCRM, EspoCRM are the free personal contact management software that is best in what they do. If you want to start your journey you can try these tools, or else the other mentioned software isn’t any less either. Hope you find this write-up of the best personal contact management software insightful. If you did, let us know your thoughts in the comments below.